Remediation & Recovery

What is Remediation & Recovery?

In terms of networks and security, remediation is helping you overcome a network failure. A failure could be bad hardware, flaky software, misconfiguration or a security compromise. Recovery involves performing forensics on the failure or compromise to determine the cause of the problem as well as an attempt to recover any lost data. Protectix can make no guarantees on recovery of lost data or availability of engineers.

If you call with an emergency after-hours and get an auto-attendant, please don't hesitate to leave a message and an engineer will be with you as soon as possible.

Onsite consulting is available in the San Francisco Bay Area. Please call for current rates and availability. Portal-to-portal travel time is billable for short-term contracts. Onsite consulting can be available outside our coverage area, please give us a call and let us know where you are.